Nokia 6260
Poor service

I am writing to you this complaint for your poor and disgusting service of your NOKIA care centre at Delhi. Let me tell you some brief about my story, I purchased a Nokia 6260 model mobile set but after few months the set start giving problem, and I submitted the mobile set to your service centre at Nokia care VINUS COMMUNICATION, 37 DDA MARKET, ASHOK VIHAR PHASE III, DELHI, in the month of OCTOBER. But after 10 days I received the same mobile without any rectification and they charge Rs. 700 for the same, and according to your centre the mobile is swapped, but with in two days the mobile start giving same problem, I was very frustrated and I again submitted the mobile set to same Nokia care centre, they told me that the problem is in battery, u have to bring battery with you and we will check for it, then I again went to Nokia care centre with the battery, but the problem remain same, after two hours they said that I have to submit the mobile again, the software is to be replaced according to them. They gave it back to me after one week and they said that it is working fine now, but the very next day the problem remain same, and I submitted the same stupid mobile. In the month of October last they had changed the software, but the problem remain the same and making the thing more worse the keypad that they replaced is of inferior quality and there is also some colorful dots appeared in the screen. The mobile is not functioning till now and I paid Rs. 700/- for nothing, due to the same persistent problem and delay in servicing of mobile I suffered various job opportunities as I am unemployed.

Following are the details

Mobile Model- Nokia 6260

TIN:- 07580293190

Care Centre address:- Vinus Communication, 37 DDA Market, Ashok Vihar phase III, Delhi.

NOW THE BALL IS IN YOUR COURT LETS SEE HOW YOU PLAY FAIR OR FOWL.

WITH REGARDS

Shilpa

MOBILE NUMBER 91-9958126268.

MAIL ID :-piyush.singh2007@gmail.com

Company: Nokia 6260
Country: India

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