NOKIA/6280
REPAIR OF NOKIA MOBILE SET-6280

We are shocked to bring to your knowledge that i purchased the above-noted set which is infested with certain technical problems. The upper keys of joystick and volume keys were not functioning, when i went to m/s gayatri incorporation an auth nokia care centre at indore since i am doing a career course at mhow near indore (mp) i was informed that i will not be provided the warranty service since my set is tampered with, it is disheartening to note that when i conveyed to mr vivek that i lost my set two months ago and police has recovered my set after my set imie no was traced by service providers of mp and chhatisgarh. initially he agreed to send my set to bhopal at my expenses however when i checked about my set status, to my horror i was informed that my set will not be repaired and has come back from bhopal. Since i have purchased the phone at a very dear price being in army i expect full value for my money and ask you to repair the set at the earliest that too under warranty terms and conditions. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

major bhupesh kumar srivastava, cc-78, mcte, mhow (MP)

Company: NOKIA/6280
Country: India

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