Nokia / 6300
Nokia 6300 : Loss of display twice in less than 9 months and 'caring' Nokia Care at Lajpat Naga

I bought Nokia 6300 on December 14 from Sun Teleservices, Lajpat Nagar II, New Delhi – 110 024. IMEI : 356832026603148

Couple of months back it got a problem of Display Segement Missing. I visited Nokia Care Centre 111433527 at Lajpat Nagar, Delhi. Though they repaired my mobile without any charges, the attitude was pathetic and they did not even listen to my requrest of preserving the data in the cell phone primarily my telephone directory. One of my friend got this problem repaired in the market without loss of memory.

With in couple of months of this repair, my mobile has got the same problem again last month. I was wondering why it happened again.

I visited Nokia Care Centre, no. of times and details are as follows:

July 26 : Sunday: Holiday, how come such an important public center has off on Sunday while whole of Lajpat Nagar market is off on Mondays

August 01 : Saturday: Today we are not accepting any new complaints, only deliveries

August 05: Wednesday: Timing on board 1030 to 1800 (what a govt. timing for such a professionally managed, customer centric company). However today no body would be available before 1300 hours. Numerous customers standing and cursing Nokia and response of this care center.

Requests :

How come phone could have Display Segment Missing so frequently

These Customer care with 1030 to 1800 hrs timing, Sunday off (when market is Monday off), with a choice not to accept new complaints on Saturdays and changing timings on other days.

I have spent more than Rs. 450 on auto rickshaws.

Efforts to save telphone directory should be there

Company: Nokia / 6300
Country: India

  <     >