Nokia 6300 Handset
Brightpoint India screwed up my Phone Display

I visisted Brightpoint India Lower Parel the so called authorised Nokia Repair center to get warranty repiar on my Phone I submited Phone to them on 21/06 and they gave me a job sheet mentioning the problems on my phone namely when use camera the captured image has a thick line in between and the memeory card not detected intermittently on my Phone. They took 56 Rs as inspection charge right away and then advised e to call on Monday for a qoute as tehy invalidated my warranty bluntly saying the phone has liquid spill and refused to just clean the display under the LCD. On monday when ask for the out of warranty repiar qoute just to correct above problems the brightpoint morons to my utter anger bought up a qoute of 1900 odd ruppees for what no reason replacing 4 parts when all i needed was to get the lcd clean from inside and the camera line be corrected. I refused to pay this amt which is 1/4 of the market price of nokia 6300 today and went to collect my handset bak on monday and on receiveing the hndset they first made me sign the job sheet and then handed over the handset. I put my batter and memeory card an sim card in the phone started it and what i see my DISPLAY had a thing green line from nowhere BRIGHTPOINT screwed my display after inspecting it for a charge of 56 Ruppees. On demanding and explanation for this non service and runing my phon the delivery man on counter 14th dated 21/06 on brightpoint delivery counter asked me to speak wit the receptionist and on doing so she bought me back to the delivery peson who after taht took the phone to the tech inside and then came out with his non manly face saying the green line came up notafter inspecting the phone but could be the same camera [problme I was short of time had no choic to rush to work but oh boy is this NOKIA service screwed up my 9750 ruppes phone within warranty period by nokia themseloves that too at a inspection charge of 56 Ruppes I would like other customers who have had bad experience with brightpoint lower parel to get inh touch so that we can lodge a consumer forum complaint againts this non service from them

Company: Nokia 6300 Handset
Country: India

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