Nokia 6500
Service complaint of nokia care

Dear Sir,

I am posting my complain second time, but do not know when and where i will get the redressal about the faulty service and rude behaviour of the staff at nokia care at new sanganer road jaipur, rajasthan.

I have 6500 set and i on having the problem with my memory card and mallfunctioning of the set that the memory card and some functions were not working properly, i had given the set for repair in nokia care centre at new sanganer road jaipur rajasthan.

I receipt the set after formetting on the same day (19 th june) but after receiving the set i came to know that some of the setting were changed and my camera and flash wre not working at the same speed.

I again reached the nokia care centre on 26 th june than i was surprised and i was made to go here and there to all staff of that centre and explain the problem, and no body understood the problem, and after my showing proof that flash is not ticking at the same time the camera is, they asked to replace the flash as it was not working.

when i told that i am an engineer and the real problem is that after the service the speed of both the devices changed. they replied that we do not think that i had any tech qualification.

He again told that the he had uploaded the new version of the software and if some problem is happening he can not do anything. And if he again load the old version then the set will be dead.

Now I have not releived with my old problem and new one is added that to after paying the service charges and getting humiliated. What do i do to made good of my set atlest workable set otherwise wht is the use of puchasing these high end sets.

Regards

TARANG BHARTI 9829118887

Company: Nokia 6500
Country: India

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