Nokia 6681
Non cooperative attitude of personnels at nokia care centre

Sir,

on 11.01. i went to nokia care centre at solan, himachal pradesh as my mobile 6681 got some problem. but then, the personnels at the care centre were very very unfriendly and non cooperative. while talking, they were making faces, not listening about the problem properly and replying in a very curt manner... Uff!! it would have been better if i had not gone there at all& My mobile required formatting of memory card for which they did not do themselves& rather i had to go to other place for formating& and yes, they charged me Rs.150/= for removing virus&in mobile phone & they were bit reluctant to give me bill &- but then i demanded for the bill and finally they gave me the bill& though my mobile is in warranty period, still they charged me for removing virus-- is it okay to charge for removing virus during the warranty period? Anyway, i will never visit nokia care centre at SOLAN&-

I never expected this sort of cold attitude from nokia people&

any way, thanx and request you to kindly look into matter&

Satya Prakash Negi

Company: Nokia 6681
Country: India

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