Nokia 7210 supernova
Could not access GPRS

I purchase a BSNL SIM in Orissa 77 scheme bearing No - 9439053799 on 19-04-09 and send SMS for GPRS activation and also GPRS has been activated on above number as stated by Customer Care executive. I also received settings from the customer care.

When I try to download settings from internet (my portal services), there is a option WIB Services and Device Configuration. After selecting the WIB Services option that given a message

"Error

The following error occurred when trying to process the request:

Your SIM card is not activated. Initialization failed. MSISDN: 919439053799, reason: Exception: Could not fetch services! " for information and immediate action. Also I examined by given some other BSNL number and I can see the detail portal services attached in the SIM.

My case may please be considered and necessary action may be taken thats why I can able to access services and will be a good customer forever.

Thaning you.

Dhananjay Sahoo.

Company: Nokia 7210 supernova
Country: India

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