Nokia 9300
Customer Care fooling around

I gave my nokia 9300, imei no-355369001241447 (which i had purchased on 09/march) to nokia care at madurai for software upgrade and reinstalling document reader and web browser on 09/oct. my monile was under warranty and i was assured that it will be returned to me within 15days. however only later they told me that it has crashed and they will replace it with a new mobile of same model as it was under warranty. hawever what they sent me was a water logged old tampered mobile which i refused to take. since then they have been tellin me that they are about to get a new replacement in a few days and will reach me in a week. however when today a took a tough stand they told me that they dont have any replacement and dont know when they will be gettin it and asked me to wait again..tell me what should a do. thanks... Pranjal Sharma

Company: Nokia 9300
Country: India

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