Nokia and Airtel
Cheating while calling

I'm using Nokia 1650 handset and my network service provider is Airtel... since I am using this handset and service provider combination... I'm going through the problem of this kind... pls read the following ..

Whenever I am making a call and disconnecting (even by presetting the end time of calling time) it at exactly 1:00 mintue or 2:00 min or 3:00 min whatever..the service provider (airtel) debiting one more Rupee above the limit. From next time onwards I disconnected the call at 0:58 sec or 1:58 or 2:58..

even though they continued to debit one more rupee above the limit.

For an enquiry over this malfunction I contacted the Customer Care Center (airtel) and They are telling that "Sir your calling time here in our database showing that you have talked 1 or 2 seconds more than the roundabout time..that is why you have been charged one more rupee extra or above the limit.hearing. This is the story they have been telling whenever I call the CCC when the same instance occur.

I don't know whether this time problem lies with Nokia Hand set or with the service provider (airtel). Due to this I have lost a lot of money since I purchased this mobile on 16/03.

So I want a clarification from both side of the hand set maker and from the service provider (airtel). Please let me know how can I find a solution for this problem

Company: Nokia and Airtel
Country: India

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