Nokia
Pathetic Service

Miscellaneous

I had given my mobile phone - 6110 for service within warranty period on the 1st dec 08 (this was coz the navigation was not working and phone used to hang when i open the radio application and the outgoing audio had some problem) and was assured that i would get the handset repaired and delivered within 15 days..that too they were not ready to give me a standby phone.

15th dec i gave a call to the service ppl and they confirmed that the mike (for outgoing audio) is fixed and that they are checking the navigation.

22nd dec they confirm that it cannot be covered under warranty coz of water logging..when there has been no reason for water logging how can this issue occur? does nokia have such reasons for all phones which come for service within warranty? pathetic service is what NOKIA gives..shame on NOKIA


Company: Nokia
Country: India
  <     >  

RELATED COMPLAINTS

Nokia contest!!!
Nokia form not getting submitted!!!

NOKIA N-70M
PROBLEM ON HANDSET

Nokia
Temper phone

Nokia
Pathetic service, harassment and cover up

Nokia/ N97 mini
Nokia Scam - Worst phones - Worst service

Nokia/Asha200
Problem in new purchased handset from day one

Nokia C6-00
Faulty set

Nokia n73 /brightpoint service centre
Tampering of my cell phone under warranty

Nokia E-72
Bad Quality - Sales and Service

Nokia
Nokia refusing to repair cell in warranty period