Nokia
After Sales Service of Nokia N 72

Sir,

I had submitted my Nokia N72 handset at Aryan Communications, 6-B Park Road, Hazratganj Lucknow on 27 November for repairs for VIDEO CAPTURING PROBLEM.They returned my handset on 8 Dec but with the same problem intact. At the very same moment I returned my handset to them. And again they said after 14 days replacement would be done. After replacement my handset came on 23 Dec. I went to collect the handset on 29th Dec again there was the same problem. They told me to come on 5th Jan to again get the replaced handset Again there was same problem. Now today they are telling me that the handset has not arrived yet at their centre. I have lodged two complaints at Nokia Careline with Numbers 2-3AOM1L and 2-3ROHIT but there is no redressal. It would be very kind of you if you could kindly look into my matter. I had bought the handset on 2 June From Nokia Priority Dealer at Sri Ram towers, Lucknow. Sir already its been two months and my two months warranty has been wasted as I am not able to use my phone. Neither they are extending my warranty period. Please Sir I would be very grateful for your support.

My present jobsheet number is 086343506/090105/49

My contact number is 9336276525

IMEI Number of Prsent Set 356966014139267

Yours Sincerely,

Ashish Samuel Das

Company: Nokia
Country: India

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