Nokia
COMPLAIN AGINST NOKIA PRODUCT

Miscellaneous

I buy Nokia e 61i on 13 th sept. T. After some time i have problem with usb.it does not connect with PC.while from same port headphone properly working I gave the mobile to the nokia care service center located at yaswant plaza indore, where your service support staff told me that its a liquid damage (externally no signs), which in no way mishandled by me.

I have some complaint about your service and warranty policies:

1st> no water/liquid damage was done from my end.

2nd> If your mobile gets out of order within 7 days and no warranty is given by company (liquid damage is subjective as sweating near ears can also damage the phone), then where is the reliability.

I expect to take care of your customers>At least in my presence 7-8 customers all were charged of liquid damage and no warrant taken care of by the company.

Your warranty is just for making fool.

And if no further action is taken for my case: be assured that I will start a campaign against your product.

Waiting for your reply

Thanks

anant joshi


Company: Nokia
Country: India
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