Nokia
Poor Nokia Care Service

Its been very dissapointing to write in a mail regarding the poor nokia care services being provided by few of the Nokia care stores, i own a N81- 8 GB and bought it 6-7 months back, since the upper keypad stopped working i went to a nokia care centre in Ahmedabad, this is its address n communication details:

Bohra Communication,

7, Heera Panna Shopping Centre, Near Stadium, Five Cross Road, Near Dominos Pizza, C.G. road, Navrangpura, Ahmedabad-380009,

Phone: 079-26403347/26403291/

079-26403347/26403291/

E-mail: bohracg_ahd@nokiacareindia.com

the person who was checking my cellphone took out the keypad with a blade and scratched the keypad and when i asked him to replace it he said its a cosmetic complaint n will not be considered even when he himself did it n was not admitting his mistake, later i complained the Head Mr Rajeev and he assured me he will get it replaced in 2 days n will contact me himself, he didnt contact me and the store also got closed for renovation so i dont know where to go, the keypad itself was stuck badly by the service guy n keeps coming out again and again.

i have also faced few service related issues with my Nokia 6600 handset n its shameful to say it was laos done same way in another nokia care centre in lucknow, with this bad state of nokia service i surely dont feel like buying Nokia again though by now i have been buying Nokia handsets only. its a shame for the brand and i do feel u need to do something about it.

thanks,

suyash lakhtakia.

Company: Nokia
Country: India

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