Nokia
Neither replacing nor repairing the phone in warranty period

Dear Sir,

I have purchesed a Nokia 2630 GSM phone from Electronic palace Gorakhpur on June 9th.after 4 months, in october this phone dosen't switch on. I I went to SHREE CELLPHONE (A Nokia service center in gorakhpur) on 13th oct. 2008 they told me that we are sending it to lucknow for repair, (Warrenty ref. number APAINY138668644.

on 6th nov. 2008 they returned it without repairing or replacement and said that its key connector is missing so its warranty is void and we can't do any thing for this.

it is to notice that, when I given my cellphone to service center that time its warranty was vailid.

and now they are telling me that its key connector is missing.

if any part is missing in service center then how I will be responsible for that.

please take necessary action.

I want my phone repaired or replaced.

regards

Ram Pratap Singh

Company: Nokia
Country: India

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