Nokia
Defective Handset

I have purchased a N 72 Hand from the dealer Shubham Enterprises, Market Yard, Pune, on the day of purchase while dealer inserting my sim the hand set got hanged, i asked him about this, he said this is normal don't worrry.

After that i'm facing continues problem of hanging, then i went to Nokia Care Centre

1. They updated software and said the problem has been solved, but after fes days later i got the same problme.

2. Second time they informed me that the display of hand set is duplicate and they given me in writing, i asked the same to dealer he told me that, if Nokia Care's people unable to solve the problem then they always says that the handset is duplicate and he taken the handset and told me i'll sove the problem. After few days i called by the Nokia Care and they infromed me that the all problem has been clared and they given me in writing. But my sixth sense told me that something is going wrong, But i accept the hand set and given remark on their report that i have not satisfied.

3. Next time i visited the another Nokia Care centre, they have also told me that the hand set and displaty is not matching as Hand set is N 72 but display is N 70, they kept my hand set 3-4 days and return back.

4. After few days i went to them again for same problem, they told me don't use memory card, due to virus it will be hanged.

5. After that i never used the memory card, is used this hand set like normal phone after investing my huge amount. But afer fews days i got same problem and again i went to them, they again told me keep for 4-5 days for checking. After long period they still not solved my problem, still they are making R & D on my phone.

Can anybody help me for this problem?

Company: Nokia
Country: India

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