Nokia
Problematic New Phone

I purchased this Nokia 5800 Express Music phone (IMEI-354182028557344) on 16-3-09. I registered first complaint with in a week for which Noida Care, Sec. 2, Noida deleted complete data saying it needed software updates.

Then I reported that the phone is not accepting my SIM. I was told it was because of card problem as the phone is a High End phone. I got my SIM replaced through Vodafone twice.

The problem persisted. When I went the third time (within 15 days of buying), now the Service Centre is saying a part is damaged because of insertion of card. So:

- Since this was not reported first time, something happened from Centre's end

- Error reported second time was same as the third one

- No warranty is provided by centre now and repair estimate is rediculusly high (6000/-).

Now, is there a way by which I can complaint same to Nokia without taking the legal path?

Regards... Arvind

Company: Nokia
Country: India

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