Nokia
Customer care harassment

I purchased a N76 from nokia priority shop. i have all the bills. IT started to hang. Icontacted N PRI SHOP

WHO CONVENIENTLY SENT ME TO CUSTOMER CARE CENTER.

(WELL SO FAR ITS OK AS PER THE PREVAILING CONDITIONS IN INDIA WHERE SHOPKEEPERS ARE JUST UPSTARTS AND DONT CULTIVATE CUSTOMERS ESPECIALLY IF THEY ARE SELLING NOKIA.)

Customer care centre manager.his staff and in short everyone was

RUDE

DOWNRIGT ABUSIVE when Isaid they should give in wtiting their reply as given BELOW

UNHELPFUL Telling me that N76 is WITHDRAWN and now software cannot be reinstalled.

Its really harrowing and that too when I am a loyal customer of NOKIA since MOB. started in India

WILL ANYONE FROM NOKIA WILL LISTEN AND TAKE CARE.THE C/CARE AND N.PRIO.SHOP are both in sanjay place Agra.

if suitable action is taken it will savwe me the trouble of approaching a consumer protection group or COURT

Company: Nokia
Country: India

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