Nokia
Delay in response and poor response

We had bought a nokia 2505 black mobile from True Value shop Tripunithura. We had given it for service in Poovath International, 4th floor, Kurian Towers, opp saritha Theatre, Banerji Road, Cochin-18, Ernakulam on 7th March. Their target delivery rate was on 21st March. The current problem is that we face is that we have not received our mobile and whenever we call their customer care they say that it is in delhi, madras etc. They also give us a very poor response. It is almost now 2 months yet they say they have no idea on when they can give the mobile. We had a postpaid connection of Tata indicom and till date we are being compelled to pay the rental. Hope you would take the necessary actions.

Thanking you

yours sincerely

K.S.Nai

Company: Nokia
Country: India

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