Nokia
Very very poor quality of service centre

I have Nokia N 73 which was giving some problem with the software. I gave the mobile to Today Telecom Nokia Care in Elphinston road, Mumbai on 6th. Even after 9 days they are saying that they have not started working on my mobile. 9 days waiting to reload the software which is done in just 5 mins by road side vendors, I understand no that why people go to road side vendor rather than going to Nokia care.

Adding to that no one ever pics up the call at the centre, so I had to go 5 times to the centre to enquire about the status. Today the centre manager very rudely returned my moblie back. Name of the centre manager is Jagdish Girri. He said to me that I can go and complain wherever i may feel like he dosen't care.

Can anyone let me know where I can esclate this issue to?

Company: Nokia
Country: India

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