Nokia
Key board issue during warranty period

FROM:-

C.BALAMURUGAN

20, MAHESWARI NAGER 1ST

THANNEER PANDAL ROAD,

PEELAMEDU, COIMBATORE-641004

Subject:-

Key board issue during warranty period

Dear sir,

I have bought nokia N82 mode wide mobile IMEI number is 358984012206390. This warranty for mobile started from 22-05.The mobile keyboard was not working from 3-04.i had taken to your (Nokia care) nokia authorized service centre No 387, Near Thalapakattu Biriyani Center, 7th Street, Gandhipuram, Coimbatore - 641012 on 04-04.After diagnosing they conveyed that a component has to be replace to make it work. The requested me to visit the after 15 days. Since the requisite is not available then.

As advised, I have visited the service centre on 20-04.To my surprise I was told that it take other 30 more days for requisite component to reach them. Since my warranty expired by 22-may. I requite to extend my warranty by other six month effective from 22-May. I have been nokia fan for more than 6 years. I have been recommended nokia for all the family member and friends. I have never experience any issues with nokia phone all this years. But I am shocked to face above problems with nokia mobile set.

Hence kindly to the needful to arrange for they requisite component to they above service centre at the earliest and send me a email conformation. An extend of the warranty.

Thanking you,

Yours faithfully

C.Balamurugan

Company: Nokia
Country: India

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