Nokia
N73 problem not cared by Nokia Care

TO WHOM SO EVER IT MAY CONCERN

I HAVE PURCHASED THE N73 HANDSET FROM AMCO COMMUNICATION- KOLKATA, WEST BENGAL, INDIA. ON 15/01, INVOICE NO.-8809.

THE PHONE N73 SERIAL NO.-351851015906358.

I WAS VERY HAPPY TO HAVE SUCH A GOOD PHONE IN MY HAND. BUT THIS DOESN’T LAST LONG WHEN I WAS TAKING THE PHOTO, THE HANDSET GOES HANGED. I HAVE SEND IT TO THE SERVICE CENTRE AND THE JOB SHEET NO. IS – 6100148778 DATED-12/02. (26 DAYS)

THE PROBLEM WAS – PHONE GETS HANGED, BATTERY CHARGING PROBLEM, VOLUME PROBLEM, THE OTHER SIDE PERSON CANNOT HEAR THE VOICE PROPERLY.

ON 15/02 I RECEIVED THE PHONE BACK IN GOOD CONDITION.

AFTER SOME TIME AGAIN THE PHONE GETS HANGED THEMES AND OTHER SOFTWARE WERE NOT BEEN ABLE GET LOADED ON THE HANDSET.

THAN I PERSONALLY GONE TO THE AMCO COMMUNICATION FROM WHERE I PURCHASED THE HANDSET. THE PERSON GUIDED ME USING SOME *#7370# NO. ON THE MOBILE BUT THE PROBLEM LIES THE SAME.

THIS NO. ALSO DOESN’T HELP . THESE PROBLEM CONTINUED FOR SOME TIME THAN I HAVE AGAIN GIVEN THE HANDSET TO NOKIA CARE ON THE JOB SHEET NO. IS 6106205443 DATED. 22/08 (APPROX)

AFTER RECEIVING THE PHONE THE SOFTWARES ARE BEING LOADED BUT THE OUTGOING VOICE IS STILL VERY BAD. THE PERSON ON THE OTHER SIDE COMPLAINS ABOUT THE PHONE AND SUGGEST ME TO CHANGE THE HANDSET FROM NOKIA TO SONY OR ANY OTHER COMPANY HANDSET.

I WOULD LIKE YOU TO LOOK INTO THE MATTER AND OBLIGE AND I WOULD LIKE TO CHANGE THE HANDSET TO THE NEW ONE BECAUSE I DON’T WANT ANY OTHER COMPANY’S HANDSET EXCEPT FOR NOKIA.

THANKING YOU

NARAYAN AGRAWAL

09831735507

agrawal_narayan1973@yahoo.co.in

Company: Nokia
Country: India

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