Nokia
Hands free replacement not done after month

I had purchased Nokia Hands free BH-103 on 25-Apr-09. product was purchased with 6 months warranty and within months time on 21-May-09 Battary of the product stopped working on 22-May I had given the same to Foneworl a Nokia care provider at Borivali. In turn I was given a Service job Sheet bearing no. 571504867/090522/1 which indicates Target Delivery Date as 22-May-09. However till today 17-Jun I have not received the replacement while complained on Nokia care line I was promised the resolution within 48hrs and of followup I was told that I have to wait for another 7days to get the replacement..

The person on Nokia care line are not at all supportive and so are persones seating at Nokia care centre

Company: Nokia
Country: India

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