Nokia
Pathetic service

Its high time nokia should change their employees at service center especially at the dwarka center [spl ref: Mr. Kamal Agrawal]

i bought nokia 5610 last month[may'09] the shift screen option of my phone got dislocated. i went to dwarka care center for its repair. they told me to collect it within two days, i went after 5 days [i was out of town] still they did not repair it and told me we would call u once we fix it. After waiting for a week i went again and got the same response. After a lot of arguments i got back my cell at the end of the month.

must say pathetic service!!!

it dint end there.they fixed the button so tightly, that with one shift the whole button was into pieces... well are we really suppose to trust the quality of nokia care??

more over when i went back to them they argued saying its a damage that i have caused .well it was so... i wana know why did i have the same problem with the same button, why dint any other part of cell broke!! What really shocked that Mr kamal knew i hada point and i was right, still he came up with excuses like, you must have dropped the phone, or maby u slipped it into your pocket without taking care... well well...

its quite upseting that we have to meet such corrupt people who know that they wrong and donot wanna accept it and rectify their mistakes...

i shudder being a nokia customer!!

Company: Nokia
Country: India

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