Nokia
Defective Hand Set - N 85

I had purchased a premium handset of Nokia - N 85 from ' The Mobile Store ', AGRA vide invoice no. UP 7767 on dt. 06-04-09 and within a week I found that the response time of the mobile set is very slow and it also had the tendency to HANG UP. I reported the matter to the shop, they said that they will upgrade the software within a week. I approached them next week and they asked me to contact the customer care centre at AGRA. The customer care people told me that I should download all my data on the computer and hand over the set to them for a day.

My plea is why a new phone is requiring all this setting. The company should change this faulty set as the same thing happened with a friend of mine who also bought the same set.

Company: Nokia
Country: India

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