Nokia
Complain against Nokia Care Kolkata, India

Sir,

This is to inform you that, I have purchased a Nokia 6300 handset (Colour Silver & Black, IMEI No. 355714027817656) from D.P.Electronics on 17.09.2008. Now the fascia of the hanset is detaching each other due to pasting problem. I have gone to the Nokia Care Centre, C.R. Avenue Branch but they have told that outer part of the handset is not covered under warranty and you have to pay Rs.701/- to change the fascia.

When my handset is under the warranty period, why should I bear the cost?

I would therefore request you to please look into this matter and suggest me the viable option.

I am attaching the Bill for your kind reference.

Thanking you.

Yours faithfully,

Raj Kumar Chandra

Mob: 9433563591

chandrarajkumar1@yahoo.co.in

Company: Nokia
Country: India

  <     >