Nokia
CUSTOMER CARE SERVICES

ON DATE 04/08 I GIVE MY MOBILE N73 AT NOKIA CARE CENTER JAMNAGAR FOR RESOLVING HANG-OUT & VOLUME KEY & JOY STICK POBLEM WIDE

JOB SHEET NO :533504867/090804/6

ASC - 533_504867

PRODUCT CODE - 0543843

IMEI NO - 358973013420928.

CARE PERSON ESTIMATE FOR REPAIR IS RS 2430/-.

AFTER REPAIRING CARE PERSON SAID MY MOBILE PROBLEM SOLVED AFTER SOFTER UPGRADATION. SO FOR NOT NEED TO REQUIRED PART REPLACEMENT . BUT AT THAT TIME HE NOT SOLVE MY VOLUME KEY PROBLEM, AFTER ENQUIRER HE SAID VOLUME KAY MAINTENANCE IS NOT POSSIBLE IN ANY NOKIA CARE CENTER???

THEN HE ASK ME FOR RS 250/- ONLY FOR SOFTEWAER UPGRADATION & LEAVE THE CENETR AFTER PAYMENT.

BUT AFTER 03 HOURSE HE CALLE DME ANY ASKED FOR REMENING AMOUNT & CLAMING THAT I CHANGED JOY STICK KIT BUT FORGOOTE TO ADD IN BILL 7 ASK ME FOR MY LOCATION FOR COLECTING THE BILL.. BUT I REFUSER OT PAY TOLD HIM TO COME HOME & COLLECT THE BILL.

IS ITS THE SERVICES OF NOKIA CARE???

Company: Nokia
Country: India

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