Nokia
Replacement of set

To

The Customer Care,

Nokia Mobile.

Reference: Purchase of N-97 Mobile with IEMI NO.354225036069255, purchase from Chawla Brothers, Authorized Dealers Nokia, Sco. No. 1035, Sector-22, Chandigarh. Phone No. 0172-2707938, vide bill No. 3417 dated-27-07.

Please refer to the above said Purchase from your authorized dealer, I have been along standing customer of your company, but the above said purchase has made my belief of good quality of your product go awry. The said set purchase, less than a fortnight ago, the said set started showing bad performance on the first day, itself. On persual to the nokia care center, Seven mobile, Sco No.66, Sector-7, Panchkula with contact no. 9257310555, on 30th July – the set was shown to them and they rectified the same, with assurance that there was some problem in the software of the set.

Though I was totally against any sort of repair of a new set yet I accepted on their assurance under their warranty Job Sheet No.246433527/090730/1 dated 30thjuly.

After a week the problem reoccurred and the same was handled by them on 14th august with job sheet no. 246433527/090814/2.

I am really disturbed, and seek immediate replacement of the set, otherwise I shall be compelled to seek legal remedy.

Anticipating a quick response, as my business is suffering due to often reoccurrence of malfunctioning of the said set.

Yours

RAHUL KOHLI

# 1238, Sector-7,

Panchkula.

Mob. 09876213800.

E-Mail: kohliconstruction@yahoo.in

Company: Nokia
Country: India

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