Nokia
Mobile under warranty not repairing by NOKIA

Dear Madam,

I am still waiting for any feedback from NOKIA.

Please let me know the status of my Mobile

As per your Job sheet status enquiry the status of the Mobile is closed - repaired, please let me know when I can collect my Mobile.

Regards,

Krishna Bhatt

91-9850089229

From: K Bhatt

Sent: Tuesday, August 18 9:44 AM

To: 'poonam.kaul@nokia.com'

Cc: 'KRISHNA BHATT'; 'Jayesh Thipsay'; 'akshaytele_pune@nokiacareindia.com'

Subject: RE: Job Sheet No. 6725044867/090701/56 Dt.01/07/09

Dear Madam,

I have not received any mail or information from NOKIA, please help.

Regards,

Krishna Bhatt

From: K Bhatt

Sent: Wednesday, August 12 2:07 PM

To: 'poonam.kaul@nokia.com'

Cc: 'KRISHNA BHATT'; 'Jayesh Thipsay'; 'akshaytele_pune@nokiacareindia.com'

Subject: Job Sheet No. 6725044867/090701/56 Dt.01/07/09

Dear Madam,

As per the below mail trail, I have not received any response from NOKIA service center, the Job Sheet No. 6725044867/090701/56 is showing repaired but as on date I have not received my Mobile back from service center.

I request you to please do the needful.

Regards,

Krishna Bhatt

From: K Bhatt

Sent: Wednesday, July 29 9:24 AM

To: 'Jayesh Thipsay'

Subject: RE:

Dear Jayesh,

I once again confirm that I had not shown the Hand set to any unauthorized service center, I asked the supplier for repairing the Hand set but he told me to submit the set to your service center, the set checked by your office and told me to collect the set with in one week, after that your office told me to the set is forwarded to Delhi service center, but your Job Sheet is showing Repaired,

Its not question of money but it’s a question of NOKIA brand name and customer satisfaction.

I request you to please send my Handset in working condition.

Regards,

Krishna Bhatt

From: Jayesh Thipsay [mailto: jayeshthipsay@yahoo.co.in]

Sent: Tuesday, July 28 7:49 PM

To: K Bhatt

Subject: RE:

Sir,

As you are aware that we have recd. your Handset as WARRANTY VOID because of unauthorised Rework and same has been shown to you and discussed with you and with your consent it has been decided to resend so same has been sent again. Hence you are requested kindly bear tii we receive the same.

Thanks and Regards,

Jayesh Thipsay.

& On Tue, 28/7/09, K Bhatt wrote:

From: K Bhatt

Subject: RE:

To: akshaytele_pune@nokiacareindia.com

Cc: "KRISHNA BHATT"

Date: Tuesday, 28 July, 4:51 PM

Reminder-I

Regards,

Krishna Bhatt

From: K Bhatt

Sent: Monday, July 27 10:25 AM

To: ' akshaytele_pune@nokiacareindia.com '

Cc: ' KRISHNA BHATT'

Subject:

Dear Sir,

As per your Job sheet status enquiry the status of the Mobile is closed - repaired, please let me know when I can collect my Mobile.

Regards,

Krishna Bhatt

Company: Nokia
Country: India

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