Nokia
Multiple defects in handset

Sir,

I bought a Nokia 5220 xpressmusic last October. Since then I have faced innumerable problems regarding the handset. Within 6 months of purchase, my phone started hanging, it used to switch off n restart, the voice used to get inaudible after disconnecting the headset. Every time, i had to restart the phone.

One day when all my sms's got deleted, and programs got corrupted, i took my phone to the service center [Anand International Behala (Job sheet no: 811/43)] where they formatted and gave it back.

it was fine for some days till it stopped taking charge. Now that I have given the phone to the service center, they formatted the phone and gave back with the problem still there. when I intimated them that the problem was not yet solved, they sent it to the factory and since then I an calling them repeatedly only to get new tentative dates of delivery which they don't follow themselves.

I am stuck with a good-for-nothing handset and irresponsible customer service..Please help..

Company: Nokia
Country: India

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