Nokia
Selling of defective set

This is one big blunder i committed in chosing 3600 slide, just banking on the brand name.. last year i purchased this set, one month later it got dead it was repaired, again it got dead, again repaired, its battery including the memory card were replaced, finally the set itself was replaced due to my long persuation and its regular errors, 9 months later the cell again got dead... now technically exceeding the so called warranty... i was charged Rs.780 for just reformatting it, no part was changed... again the cell has started showing wrong signs within 7 days... is it my error to buy a new launch by nokia?? how long do i keep on paying 780 Rs. every month to keep my cell in working condition. i have all the job sheets and the bill.

please kindly look into this matter.

this is more than a harassment that every time you have a fear that your set might collapse and you become a regular visitor to nokia care... for no fault of yours, but for the fact the company sold a defective set.

the amount of discomfort caused by such problems can neither be satiated by a sorry nor cash compensation.

regards

Swarnima Singh

Company: Nokia
Country: India

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