Nokia
Faulty Handset 3500 Classic

Hi,

I purchased Nokia Handset (Nokia 3500 Classic) last year.

With in few months of the purchase, the steel panel on the phone was seperated from the handset.

This has changed the complete look of the phone.

I contacted the Nokia care Noida centre and Nokia care on phone, but they said this is a cosmetic fault and this is not under warranty.

I was shocked. How easily they make this a cosmetic item. Without this steel panel this phone looks horrible. But I can do anything. I have tried to fix this but no success.

Either this panel comes under "accessories" or is a part of Mobile cover.

In both the cases this has to be under warranty and has to be replaced.

I have tried and contacted every one and nobody is helping me out.

I want this to get it replaced.

Looking for the support

Regards,

Manish Garg

Company: Nokia
Country: India

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