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DEAR SIR,

WE ARE SURPRISE TO INFORM YOU, WHAT WE CAME TO KNOW FROM YOUR SERVICE CENTER IN KOLKATA (INDIA) UNDER 37, SHAKESPEARE SARANI, KOLKATA : 700 017.

WE HAVE GIVEN OUR N 91 UNDER JOB SHEET NO 6100246196 TO THEM ON 16/01.

MY CELL WAS GOT SWITCH OFF ON 15/01/07 AS THE BATTERY GOES DOWN IN THE EVE WHILE TALKING. WE TRIED TO RECHARGE THE BATTERY BUY NO INDICATION WAS FOUND ON THE SCREEN, I CHARGE THE BATTERY FROM OTHER NOKIA MOBILE AND TRIED TO RESTART THE CELL. BUT UNFORTUNATELY THE CELL NOT STARTED. THATS WHY I HAVE SEND TO THE SERVICE CENTER.

NOW, THE SERVICE CENTER SAYS THAT PHONE IS NOT REPAIRABLE, AS SOME FLUID HAS BEEN PASSED. I AM AT TOTAL SHOCK LISTEN TO HER. WHILE I USE THIS PERSONELLY AND I AM 1000% SURE NOTHING HAS BEEN SO. WHY YOUR PEOPLE ARE HARRASING LIKE THIS.

SECONDLY, IT IS JUST 13 MONTHS OF THE PURCHASE OF THE CELL @23000/- IN INDIAN RUPEE. I HAVE HEARD 1ST TIME IN MY LIFE THAT THINGS ARE NOT REPAIRABLE.

PL GO INTO THE DEPTH OF THE, MATTER AND REVERT TO ME.

I CAN'T BEAR A LOSS OF RS.23000/- IN A YEAR.

PL REPLY

THANKS

AMIT DHELIA

09830026504

Company: Nokia
Country: India

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