Nokia
BLC Battery gets swollen

Hi,

I have a nokia 6630 with a BLC 5c battery. The phone is around 1.5 years old.

The battery has swollen highly, and has expanded to quite an extent. I tried complaining at Nokia Care Center (Andheri - J P Road), Nokia Tele Center and via e-mail also. But got no satisfactory response. the battery is not the one that are eligible to be replaced under their Battery issue cause as per their site this battery does not have the faulty battery problem reported few months back.

Whatever be, I have used several mobiles, and never seen a case in which battery expands. Fearing that the battery will leak, I replaced it with a new one. I though believe that its Nokia's responsibility to replace it as it has swollen and is a case of faulty product.

Since i didnot received any satisfactory response, I have vowed never to use Nokia (India) product again. I believe in a good customer service, and Nokia has failed there.

Company: Nokia
Country: India

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