Nokia
Nokia people has broken the display instread of repairing the mobile
- 05-24-2008
- 347
Hi,
I have bought the nokia 1600 mobile on 29th october and on 25th April, the mobile was not recharging and getting switched off so on 26th april'08 my father went to Nokia care center, Green park, new delhi for repairing the mobile and nokia people gave him jobsheet no. 1500274370 by confirming the estimate Rs. 400/- for repairing and problem is liquid damage. They also provide new battery of that mobile and return date was 29th april'08 given by them. Till 17th may they people were telling "we are managing the part from south india." On 17th may when My father went to their nokia care centre, they returned the moblie by saying and giving the slip written on it&-quot;this handset is found not repairable".
But on very next day i went to well known mobile repair center "SONICO" in Connaught Place. After checking he given me in written the display is broken of mobile' and with in day he repaired the mobile.
So tell me, their people given in written just "problem of liquid damage" then how can display become broken in the set, of which display was already working on depositing time at nokia care center. At first sight it proved that this fault is of their technical department and for hiding this they take so much time to decide weather it is repairable or not.
So please, i need your guidance, which type of compensation they can provide to us.
Thanks
Company: Nokia
Country: India