Nokia
CELL PHONE UNDER GUARANTEE / WARRANTY

Sir, I have purchased a mobile from Subiksha, ashok Nagar, Ch-83 and they refused to open the box for showing the model, colour, style and as there is no other go I have purchased as I badly need it. From 25th May aircel tower signal is not getting properly in my mobile & I checked with aircel SIM card at their office at Chinnamalai (near Saidapet Bridge) and I came to know that the SIM card is perfectly ok. I brought the unit to Nokia aruthorised service shop at T.Ngar opp to Pondy Bazaar Post Office in Deenadayalu Street and handed over I brought the same unit to Nokia aruthorised service shop on 29th May'08 at T.Nagar opp to Pondy Bazaar Post Office in Deenadayalu Street and handed over the same on 29th May'08 & they promised me to give afater retification at free of cost but when I contacted them to-day afternoon around 01.45pm they said it has not been rectified due to non-availability of spare & it will be done only fater 3 working days and told me on Wednesday it will be delivered at my residence & how I can trust their word. From 29th May'08 till this day it was rectified and how it is possible to do in another 3 days. Regarding this they gave me only oral communication for taking another 3 to 5 days.

Pl ask them to repay my purchased value in cash of Rs.5, 063/- with applicable rate of intrest alongwith a claim of Rs.25, 000/- as damages towards my mental agony as my total purpose of purchase is get defeated.

Their Service job sheet no: 088434038/080529/38, dt.29th May'08 at M/s. Raksha Impex, No.5 Deenadayalu Street, T.Nagar, Chennai - 600 017. Phone No: 4205 7550.

I kindly request you to do the needful at the earliset foe me to buy a new mobile without any further delay.

Company: Nokia
Country: India

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