Nokia
Non delivery of phone

I am Ashok fromHyderabad, I bought Nokia N72 some 8-9 months back from Nokia care in Banjara Hills. My phone had the problem of non-charging and therefore I reported it to the same Nokia Care on 24th May, they promised that the phone will be replaced and within 2 weeks, they also said they will call up and inform me. To my surprise they never called and even after I called them I didn't get good response, I have visited them quite a no of times but in vain, they are not bothered at all, they say the engineer is not availbale, come later, when I call the Engineer he doesn't pick up. I am really annoyed by the attitude of Nokia care and have taken a pledge not to buy a Nokia phone ever again.

Its really shocking that one of the leading phoneset company Nokia has got such a pathetic Nokia Care center where they don't even care about the customer. The address of the Nokia Care is M M associates, Sufi Chambers, Road No 1, near Music World, Banjara Hills, Hyderabad. Tel: 040-66788679, 66788680

My job sheet no is 4402 dated 24/5/08 and my no is 9703201850, please do the needful if you can

Best Regards

Ashok Jha

Company: Nokia
Country: India

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