Nokia
Problem Never Solved

Hi

I would like to mention first that why i felt the need to write a mail to this level. I am totally disspointed and frustated with my Nokia phone and mainly the response and solution that i have got from your various service centres. None of them have been able to address the problem even to sub satisfaction levels.

Details:

Nokia 6500 S

Bought: Roughly 6 months back.

IMEI : 357659012107340

Latest Job Sheet no. - 2273343506/080610/24

Since i have bought this phone, i having been facing a few problems. I have given it your service centres for more than 5 times. The phone, rouhgly has been at your centres for around 45 days total, if you can take a look at the history at your end. From the day one the problem of hanging and switching off in between is existing and everytime i am told thats its reparied and software problem, etc etc but STILL its the same. Now even the camera is not working. I have give the phone again to one of ur servce centres few days back but same thing no response, ur customer care tells it will take 15 more days. So eventually my phone stays mroe with you then me but result is still the same, unrepaired.

I kindly request you to look into this matter. Please try to replace the phone as the its been many times i have to u for repairing and it has gone to all high levels (once it was kept with you for a month). I hope you will understand that to what extent the problem is and my state of frustation.

Lookin forward for "Nokia Standard" Response.

Kindly contact me at the below given nos. in case u need my help or more details on this.

Regards & Thanks,

Sharad Dhariwal

Research - Investment Banking Deparment

Enam Securities Pvt. Ltd.

TEL: (D) : 91 22 66381985, (B): 91 22 66381800, FAX: 91 22 2284 6824

M : 91 9819982824 || Email: sharad.dhariwal@enam.com || Web: www.enam.com

Company: Nokia
Country: India

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