Nokia
Conference facility not working

Hi

This is in refrence to Nokia 6300 i had bought, there was a defect in the software where by i was not able to conference the incoming calls. Had tried on other Nokia cell phone and it was functioning.

I raised the issue to their technical support and was surprised to receive totally unprofessional comment that may be there is no faciltiy to conference, and they would forward the issued to thier R&D team.

When asked that would somebody revert with what is the real issue and how would it be rectified, the reply was that nobody would revert, and they cannot help it as they can only foward to R&D and after that what happens god knows and only nokia knows consumer facing the error does not know.

How as a consumer can I be satisfied with the complaint. There is also no alternative method of rederssal.

Company: Nokia
Country: India

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