Nokia
Cheating by Nokia care janak puri District Centre bracnh

Hi,

I had some problem with my nokia N76 phone so i submitted my phone to nokia care Janak Puri District Centre Branch. First they took 5 days to tell me what was the exact problem with my phone. Then insted of repairing, they changed the genuine parts with local parts. Finally they returned my phone without repairing.By this mail i want to make Nokia aware that if they do not take care of customer, i am afraid they won't be able to survive in market too long. More over ethically its not a good strategy of business. Nokia should know that a bad word in customer's mouth can spoil there brand image.

Thanks

Regards

Jayant Patel

mechanical engineer

Maruti Suzuki India Ltd.

Company: Nokia
Country: India

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