Nokia
N73 Music Edition problem

I had purchased Nokia N73 Music Edition phone almost 11 months back. It does not have a good FM reception, i.e. the strength of the reception it has is very low. Voice is smudgy and you won't want to listen to it for long. Also, when the wire shakes then the sound is stereo at times and mono at times. When you pay such a huge sum of money for these high end phones, you want everything to be right. But, to our dismay, it is not the case.

I went to Nokia Care for the same purpose, where they did something and then they said they can't do anything further. My problem was still not solved. Reception of FM is poor and it does not catches all the stations and stereo-mono switch between the sound makes it further an agony to listen to FM. In Bangalore, where I am living, the FM channels are really good and thats where you feel that you have been cheated.

Also, when I gave my phone for the problem solving they asked me to make a data backup of the phone. I took backup of all my important data on my memory card. I don't know why they formatted the phone (which was not at all required to solve this problem). When I tried to restore the data back to the phone memory, restore failed and none of my data was restored.

All my important data was lost just because of negligence on the Nokia Care part. When you can't solve a problem, then you should not aggravate the problem. This is what I would like to suggest them.

And one line for Nokia - If you continue like this then you will start "Disconnecting people".

Company: Nokia
Country: India

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