Nokia
NOT REPAIRING OR REPLACING THE HANDSET UNDER WARRANTY

I HAVE PURCHASED A NOKIA 6275 CDMA MOBILE IN MARCH FROM SPACE ELECTRONICS, SARDARPURA, JODHPUR. THIS MOBILE IS NOT WORKING SINCE FIRST WEEK OF AUGUST. I CONTACTED SPACE ELECTRONICS; THEY SAID CONTACT NOKIA SERVICE CENTRE AS OUR WORK IS ONLY TO SELL NOKIA, AFTER-SALES SERVICE WILL BE PROVIDED BY NOKIA CUSTOMER CARE. NOKIA CUSTOMER CARE SAID IT WOULD TAKE 25 DAYS TO GET THIS MOBILE REPAIRED. I GAVE THE MOBILE TO THEM ON 08-AUG, BUT ITS MORE THAN ONE AND HALF MONTHS NOW, THEY HAVEN'T REPAIRED MY SET NOR THEY ARE REPLACING IT. THEY ARE NOT EVEN TELLING ANY REASON FOR IT, JUST GIVING EXCUSES. BECAUSE OF THIS I'M SUFFERING IN MY BUSINESS AS I HAVE LOST ALL MY PHONEBOOK. I MAILED TO NOKIA ALSO, BUT I HAVEN'T GOT ANY REPLY FROM THEM. LOOKING FORWARD FOR HELP FROM YOU.

Company: Nokia
Country: India

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