Nokia
Nokia - worst mobile manufacture

I bought 1200 (low end model of nokia) during the month of march for my mom. till date she used that phone only for max of 1 month only that too intermittently. rest of the days the set was with nokia care only. this was my 3rd service and everytime i go to ask that mobile they say, the mobile is with Company.

During my first service they told me to come after a week. i went and then they said still they have not received any details from company.by second week they say that without charger and battery they cannot replace and then they took 2 more weeks to get me the mobile (that too they have not given the battery). They claimed that they had replaced my mobile with a new one (which i dont think have happened).

The same is now repeating for the third time. this time i gave mymobile on 25th sep. after that i visited more than 5 times. They told me to wait for a while (a min of 15 mts everytime). after that they will say" sorry sir, the set has not come. still with company".

what Nokia company is doing with my mobile??? Have i purchased mobile for servicing regularly and for not using it. if the company says that it cannot be done, i will think that i have donated a poor company with Rs 1200 (not only me - many more n this society).

Thank god i have not gone for high cost mobile which i always prefer other brands (i have changed 6 such models which i have still in working condition)

people should make Nokia realise this fact and work on that. Also have a look on Nokia Care centres.

Regards,

Unsatisfied customer of Nokia.

Company: Nokia
Country: India

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