Nokia
Not providing the required consumer support

I am really disappointed with the negligence of responsibility of nokia authorized

service centres especially the one located in andheri east, near andheri station.

They were first not giving me the support to repair the volume keys of my nokia

6233 cell phone inspite of having a valid warranty. But, later on, i got the same

thing repaired from nokia service centre located at lower parel. Right now, the

middle chassis of my nokia 6233 is a bit broken due to which the battery cover

keeps on falling every now & then. So, i went to the andheri branch again with a original new chassis being purchased on my part but still they are not even taking

the pains to replace the broken chassis with this new one claiming that they dont

have the authority to do so & hence we dont handle body panel issuses. they

suggested me to go for any roadside local vendor. inspite of having knowledge that the original parts can be easily removed & replaced by such unauthorized person.

Company: Nokia
Country: India

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