Nokia Care
Harrassed by service

Dear Sir,

i gave my nokia 7710 for repair as it was not starting, at nokia care preet vhar new delhi. they upgraded software and it got started. when i came home found that it had network problem created from nokia care side.i again gave it to repair.when again i went after 15 days to take it, i found that keypad is missing &they told that its from their noida office.again they asked me to come after few days. wheni got my cell i found that they have placed keypad but it is not working.i finally decided not to give it to repair again, and took it with me.

its been more that 1 & half month i gave my cell to repair for not starting when i got it finally after goin for 6 times, it had several problems creted from nokia care's side.they just upgraded software & in return following were problem created by them.these are...

1. network problem

2. sound of speakers deteroid.

3. vibrator not working.

4. keypad not working.

Earlier these problems were not there when i gave it for repair (it was not starting).

i have complain the manager of nokia care also i mailed nokia website but no response from them.

i am harrassed by their poor service as when i gave cell for repair (itwas not starting) they upgraded software but in return the above 4 problems they created & i had to go there 6 times, my time & money is wasted &also my cell is not in goo orking condition.please help me for that.

Tarun Jagwani

Company: Nokia Care
Country: India

  <     >