Nokia Care center, jayanagar
Phone repair

I had bought a Nokia 6110 just 2 months back and 15 days back i realized that the mike in my phone had some problem. I went to the nearest Nokia care center at Jayanagar, 4th block and they had asked me to deposit the handset and go. They had said that they would inform me over the phone about what is wrong in the phone and as to when I can collect it. They never bothered to call me and it was me who called them every day to inquire about my phone. They then say that their center cannot repair it and that they need to send to their main center which is in Whitefield. They apparently couriered the phone there and its been 15 days now and i haven't yet received my phone back. The manager of the center is never on time and is available only after 3PM. They keep giving false promises of giving back the phone in a day or two. I am extremely pissed of with this service center and i suggest not to visit this center at all. Can some one suggest as to what should I do next. I thought of complaining to the main Nokia office about this service center of theirs and how customers are harassed here.

Company: Nokia Care center, jayanagar
Country: India

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