NOKIA CELLPHONE HAND SET MODEL 6300
DEFECTIVE NOKIA CELLPHONE HAND SET MODEL 6300

I BOUGHT THIS HAND SET ON 19.10.08 FOR Rs 6889/- AND WENT OUT OF STATION AND I CAME BACK AFTER WEEK. THIS HAND SET BECOMES VERY HOT WHILE TAIKING. I SUBMITTED IT TO THE NOKIA CARE VIDE JOB SHEET NO 1500303715 DT 30.10.08 AND GOT IT BACK WITH THE SAME PROBLEM. THEN SUBMITTED IT AGAIN ON 13.11.08 VIDE JOB SHEET NO 1113/35 THEN THEY REPLCED THE BATTERY AND I GOT IT BACK ON 1.12.08 I AM TO SORRY TO STATE THAT STILL THE SAME PROBLEM PERSIST.

AT LAST I CONTACTED NOKIA OFFICER MR ARUN ON 5.12.08. HIS MOB NO 09717898911 I SMS HIM ALL MY JOB SHEET DETAIL HE PROMISED TO GIVE ME REPLY WITH IN 48 HRS. BUT ALMOST 10 DAYS GONE HE HAS NOT YET GIVEN THE REPLY.

I REGRET TO STATE THAT I AM NOT AT ALL SATISFIED WITH THE SERVICE OF NOKIA. I REQUEST YOU TO KINDLY GET MY HAND SET REPLACED. BECAUSE IT IS NOT POSSIBLE FOR ME TO WASTE SO MUCH TIME AND MONEY TO GO TO SERVICE CENTRE. I HAVE SPENT ALMOST RS 500/-FOR GOING TO NOKIA CARE CENTRES TO GET MY BRAND NEW HAND SET REPAIRED.

IT IS A RESPONSILLITY OF THE COMPANY IF ANY HAND SET IS DEFECTIVE IT SHOLUD BE REPLACED INSTEAD OF SENDING CUSTOMERS TO THE SERVICE CENTRES TO GET IT REPAIRED. I ASK YOU WHY THE COMPANY IS HARRASSING THE CUSTOMERS. I HOPE YOU WIL TAKE OF MY PROBLEM. I AM WAITING FOR YOUR FAVOURABLE REPLY.

Company: NOKIA CELLPHONE HAND SET MODEL 6300
Country: India

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