Nokia corporation
Under mentioned

I m abhishek jain, a student

i had purchased a Nokia 5200 on 28th June '07, from vapi.(IMEI no. being 354848019270721)

subsequently i discovered that the radio function was not working

i deposited my handset with Nokia care center... on 8th of Aug '07.

job sheet no. being 290434038/070803/37

after a period of a month i got a swap handset on 8th Sept '07.(IMEI no. being 352774015489226)

but on inspecting it i found somedata inside it (photos, songs, phonebook entries etc.. )

i confirmed with the care center, they told me i was not bound to accept the handset,

so i returned the handset to the care center, on the same date.

job sheet no. being 290434038/070908/21

initially i was assured that the handset will be returned to me on 20th sept 07.

but after a couple of days there was a theft at the nokia care and it was alleged that

my handset was also stolen...

meanwhile i had a reqular follow up with the "nokia careline" the answers given to me

were vauge and absured... they kept on telling me that they are unable to get a update on my case.

however then i was informed that i will get my handset on 20th oct '07. but still till date i ve not got my handset.

also the care center has denied from providing me with the "EXCHANGE NOTE" which is supposed to be the only

legal proof that the handset given to me is under the authority of the NOKIA Corp.

i plead to you to help me with my case. either to get my handset or repudiate the whole transaction of purchase.

furhter to see that i get my exchange note incase i get the handset...

also i ll like to help me with one of the policy of nokia corp.

the warranty on the handset that i ll get is going remain the same as it was for the

handset that i had originally purchased. however the handset was in the possession of the nokia for more than 2 months

please help me to take a legal remedy

thanking you

--

Abhishek Jain

Company: Nokia corporation
Country: India

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