Nokia E 50
Phone not functioning properly

Hi,

I am using Nokia E 50 for past 5 months and am comtinously facing problem with the hand set. It gets hanged very frequently and has been thrice given to Nokia Care center for repair. First they upgraded the S/W but still the problem persistes, secondly again they did something and gave it back that it is perfectly working fine and again the third time when I had given it to them, after keepinng the phone with them for 20 days, today they are sayng that it is a H/W problem and I need to pay Rs. 500 to get it fixed. Still no guarantee that the phone will function well. I need to know why Nokia which is a trusted brand is giving such a pathetic service. And why my problem is not resolved properly with due care at the first instance. And why after 3 times repair if the problem still persisted the phone was not replaced. Using Nokia for 4 years now I am very disappointed with this kind of response.

Company: Nokia E 50
Country: India

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