Nokia E51 Mobile Phone
Phone Totaly dead

I had purchased one Nokia E51 Phone on 5th March SI. No. 358997011606642. I went totaly dead on 1st September that is less than 18 months from the date of purchase. I gave it to a Nokia Care center, A M Mobile Telecom Ltd. ASC No. 293_504886 Email: ammobi_kolkatta@nokiacareindia.com vide there job sheet No. 293504886/090901/71. on 1st September. They have intimated me yesterday that phone can not be repaired & if it is repaired the charges will be the same as applicable for a brand new phone. My request is how your Nokia E-51 GSM type product 0558469 can become out of service only in 18 months.

I await your reply whether this phone can be repaired or a new one given to me in exchange at concessional rate. I am using your phones from 1998 when mobile services started in India I have 2 other N series phone which i am using now, but this Business Phone i purchased when I was made National Chairman for Trade & Industry Cell of the main opposition party of India. I am disappointed and will request your help for replacement for the same exgratia or at a very concessional rate on deposite of the existing phone to the same dealer.

Company: Nokia E51 Mobile Phone
Country: India

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