Nokia E61i
Irritating Customers

Hi,

I am Harbir Singh from Orissa. I ahd purchased a nokia e61i in the month of Feb' 08.Some data connectivity problem occured in the month of May'08.I had given the set on 20th may to RNS Enterpriser, Ainthapali, Sambalpur, Orissa-768004.The set was externally in good condition. After a month, after repeated calls, .visits I got my set which was not up to my satisfaction and externally also it was toatlly scrached from front screen and back side. When I complained this then one of a person incharged for this state replied that they are not responsible for caring your set. They are only to repair and not bother for handling with care. I returned the set back to them bcoz the problem was not rectified. I doubt that the set was being used by the employees in the service centre. Finally they commit that they are going to provide me new set instead of the old one. Regularly I am going to them for my set but every day they says that come after 2 days and take a new set from us. But regularly going after each and every 2 days I have completed my more than 4 months but yet I havent got my cell and the people are least bother to hear us. They think What they says are right and what we say is wrong? Now I am very much frustrated and cant toloret any more.

IMEI No is -351878010786725

Job Sheet No is -331434038/080520/45

I am very much irritated by them so please do the needful to solve this problem.

regards:

Harbir Singh

Modipara, Sambalpur, Orissa-768002

Company: Nokia E61i
Country: India

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